Survey Templates Service Evaluation Surveys Salesperson Evaluation Survey Template

Salesperson Evaluation Survey Template

Battery of 8 questions evaluating grooming and helpfulness of salespersons.

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Please indicate your opinion of the following statements about [STORE] salespersons:

	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A
Salespeople are knowledgeable about their products.	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

Salespeople promptly service customers as they enter the store.	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

Salespeople are courteous.	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

Salespeople are well groomed.	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

Salespeople accurately present product information.	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

Salespeople adequately explain service policy.	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

Salespeople are friendly.	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

I am very satisfied with the customer service	Strongly disagree	Disagree	Neutral	Agree	Strongly Agree	N/A

How long did you have to wait before a salesperson attended to you?

0-2 minutes

3-5 minutes

6-10 minutes

11-15 minutes

more than 15 minutes

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