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QuestionPro Communities

Create engaging Online Communities.
Collect real-time Community Insights.
Make informed Business Decisions!

Create a Thriving Online Community

Grow Online Communities
Easily accelerate customer base with our purpose built community tools.

Online Member Portal: Create a stand alone branded website for your members.

Communities App: Make use of push notifications, alerts, and mobile methodologies.

Social Media: A one-click solution to post surveys and share member comments on Facebook, LinkedIn and Twitter.

Online Community Platform to Engage Your Customer Panel

Built on top of QuestionPro’s best-in-class survey software, our Online Community Software enables you to intelligently engage your customer community.

Surveys and Polls: Over 50+ question types supported. We support simple and complex surveys, polls, advanced question types, logic, branching, and more.

Live Chats & Forums: Connect with and get feedback from your passionate customers.

Gamification and Rewards: Reward loyal customers with interactive points, gamification badges, cash, and donations.

Collect Community Feedback through Insights Community Software

Get the “pulse” of your online community by collecting data, running reports, and providing analysis across Mobile and Desktop devices.

Enhanced Analysis: Grouping, crosstab, response editing, and drill-down capabilities for analyzing data.

Customized Report and Charts: Create reports and customize slides to fit your presentation needs. Customized Reports can be downloaded in HTML, PDF formats.

Statistical Models & Analytics: This includes access to TURF Analysis, CHAID Analysis, Weighting and Balancing, and GAP Analysis.

Impact Your Bottom Line through Real-time Research

Understand your target market and your customer’s needs, enhance your relationships, identify key drivers of your business, and improve the sales process.

Customer Intelligence - Understand your target market, improve the customer experience, identify market demands, and stay updated.

Customer Engagement - Build customer trust, brand loyalty, and enhance customer engagement.

Improve Sales - Quickly qualify sales leads by cutting down the noise, understand your target market, and optimize your message.

The QuestionPro Difference

FEATURES

Centralized Community Web Portal

Built-in communication system, reminders, engagement tools, analytics, and dashboards all in one community web portal.

Panel Management Software

Create and manage your research panels with in-built panel management software. You can target segments of your panel to send surveys and other emails.

All-In-One Dashboard

Measure your recruiting, referrals and participation efforts by having easy access to growth and attrition statistics.

Qualitative Solutions

Get members and responses from every dimension with an online and mobile enabled community platform experience.

Mobile Integration

Providing real-time mobile access to your community web portal’s surveys, reports, and discussions from any mobile device.

Social Media Integration

Members in your online community platform can share their status using Facebook, Twitter, and LinkedIn.

Gamification & Rewards

Choose from a variety of rewards options on our research community software to compensate your customers for their participation and promote using social media.

Multi-Lingual Capabilities

Supporting 50+ languages, including double byte character-sets such as Chinese and Japanese, and Right-To-Left languages like Arabic and Hebrew.

Brand Research Communities

Create your own unique online community page theme and user experience within the community web portal.

WHAT OUR CUSTOMERS ARE SAYING

Transforming your company into a community requires getting to know your customers on a whole new playing field. Looking at the big picture, Potbelly has always been about more than just sandwiches and is an avid supporter of making their surrounding communities a better place. Panel Management Software from QuestionPro Communities has enabled Potbelly to strategically listen, expand their knowledge and interact with their community.

CREATE YOUR FIRST ENGAGED ONLINE COMMUNITY PLATFORM

Understand your customers, their needs, expectations, and make intelligent business decisions. Create meaningful long-term relationships to maintain a competitive business edge.